The Word (ala Colbert Report)

Fact 1: I received a free digital camera in December (gift from employer). Never owned one before.
Fact 2: I received a free CD burner in January (gift from brother). Never owned one before.
Fact 3: I have yet to even try to get either gift operational.
Fact 4: I sell technology for a living.

That leads us to the Word of the Day:

cognitive dissonance

n. Psychology
A condition of conflict or anxiety resulting from inconsistency between one's beliefs and one's actions

(Artist credit)